We process these requests throughout the day and will send you a formal quote with payment instructions included. It is then up to you to choose whether to accept this quote or not.

If you do accept the quote, simply send the coins to the wallet address provided in the payment instructions and email us the transaction (TX) I.D once you have it.

When we have confirmed the coins are in our wallet, we will then send the NZD amount quoted to your chosen New Zealand bank account within 24 hours of receiving the coins.

If you require any additional assistance with this process, please contact us.

Please remember, you will need to account for any transaction fees and gas fees applicable to your wallet when sending your coins.