You can trade through our website 24/7/365. If you use POLi, you’ll usually receive cryptocurrency within 5 – 15 minutes. If you do a direct bank transfer, your order can take between 3 – 7 hours starting on the next business day.
However, certain transactions are processed manually such as large withdrawals or transactions from bank accounts never used before. Our records show that 95% of POLi transactions are processed automatically within 5 minutes.
In the event that a POLi order has to be manually processed, we’ll try and send it within 60 minutes between 9am – 10pm, 7 days a week.
We make no guarantees about delivery times but we will always endeavor to get it to you as soon as possible.