How do I place an order to buy or sell crypto through BitPrime?

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Placing an Order to Buy Cryptocurrency Through BitPrime

There are a few steps required before placing an order to buy crypto from BitPrime.

Firstly, you’ll need to verify your ID with us if you haven’t already done so.

Secondly, a wallet is required to store the cryptocurrency. What wallet you use will depend on the cryptocurrency you are planning to purchase.

Exodus or Jaxx are suitable free wallets for the majority of coins with a high market cap, such as Bitcoin, Ethereum, Litecoin and Bitcoin Cash etc. We recommend using the free Toast wallet for XRP.

If you are unsure about a suitable wallet, please contact us, and we will happily point you in the right direction. 😄

Once verification is complete and a suitable wallet set up, you are ready to place an order.

The instructions below will take you through the ordering process step-by-step.

Order Through BitPrime
A summary of how easy it is to buy and sell cryptocurrencies with BitPrime.


Video Guide to Placing an Order with BitPrime to Buy or Sell Cryptocurrency


Step by Step Guide on Placing an Order with BitPrime to Buy or Sell Cryptocurrency

  1. Visit the ‘All Coins page, which shows all the coins available at the touch of a button. Scroll and click “Add to Cart” to select the desired currency, or type the name or ticker in the search box to bring it up.
    Hint: If you can’t find the coin you are after, please request it here.

  2. Enter the amount of coin you would like to purchase or enter the desired NZD amount to spend.
  3. Copy and paste your wallet address into the ‘Wallet Address Required’ field. Ensure the address is copied and pasted to avoid typing it, which can lead to human error. You find your wallet address in your wallet app, as previously mentioned. While specific instructions may vary, usually you see this address by clicking on a button called “Receive”. If you get stuck, check out one of our detailed wallet guides or ask us for help.
    When using a computer to paste my address, I right-click and then select Paste.


  4. Click the red “Confirm Wallet” button to continue. A pop-up window will appear asking that you confirm the wallet address. We recommend matching the first and last four or five characters with the address displayed in your wallet. Don’t skip this step; it’s better to be safe than sorry!
  5. You can now continue shopping if you’d like to purchase other coins or proceed to pay for your order. If you scroll down in your cart, you’ll find the option to select which bank you are paying from and whether you wish to pay with POLi or by a bank transfer. I’m paying with POLi this time because it’s quick and easy. Make sure you read and agree to our terms and conditions (if you click on the words “terms & conditions” this page will open for you) and tick the box to confirm you have done so. Another pop up will ask you to confirm you’re paying from your own bank account and not buying for someone else. Third-party payments are considered as any payment coming from a bank account of which you are not a named signatory. We cannot, under any circumstances, accept payments from your spouse/relative/friend’s bank account – they need to verify with us themselves.
  6. After accepting this, click the blue “Place Order” button to be prompted to confirm the security of your account, and then click “Place Order” again.
  7. You’ll now be redirected to pay securely via POLi, or you’ll see a page with our bank details, depending on the payment method you selected above.
    POLi – Follow the on-screen instructions from POLi, which will guide you through the process with your internet banking.
    Direct bank transfer – Payment instructions, showing our bank account name and number for the deposit and the reference number for you to use is displayed. You now log into your online banking, or visit the bank, and deposit the NZD into our account using the reference provided. Then, confirm you have done so by clicking “Yes, I have Paid” which is displayed under our payment instructions. Once your payment has cleared into our account, we will transfer the cryptocurrency to your wallet address. This timeframe is dependent on the bank’s processing times.

Placing an Order to Sell Cryptocurrency Through BitPrime

Once again, you need a verified account with us to sell your crypto. Then, you fill out a request for a quote on our sell page.

These requests are processed throughout the day and we’ll email you a formal quote with instructions included.

If you accept the quote, simply send the coins to our wallet address (visible once the quote is accepted) and email us the transaction (TX) I.D once you have it.

When we receive the coins in our wallet, we then send the NZD amount quoted to your chosen New Zealand bank account within 24 hours of receiving the coins.

If you’re simply interested in the current price we are paying for your coin you can see that from the All Coins page.

From BitPrime’s All Coins page, you can see current buy and sell prices.


Should you run into any issues with buying or selling crypto, please email us at, and we’ll be happy to assist.

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