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Exodus Support
Exodus offers worldwide support 24/7. Should you wish to contact the Exodus support team directly, you can do so with the following options:
- Email: support@exodus.io
Generally, an email will get the fastest response time as they monitor it 24/7 - Slack: Sign up at https://exodus-invite.herokuapp.com
The Exodus community on Slack can often help with queries too - Twitter: https://twitter.com/exodus_io
The team is very active on social media - Facebook: https://www.facebook.com/exodus.io/
On April 10th, 2021, I carried out three transactions on Exodus Wallet. the transactions took a very long time so I sent 507.63 USDT twice but it only shows up once in the wallet. I am trying to retrieve my money
Hi Mark, I’m sorry to hear that. Have you tried reaching out to Exodus?
-Emma
I’ve reached out 5 times claiming money not being able to get exchanged out, never a single email back helping my situation lost $200 in this app not even including the $30 fees everytime you put money in.
Hi Michael, I’m very sorry you’re struggling with Exodus support. If there’s anything we can do from our end, please do let us know.
-Emma