General
38 Articles- Website Support 8 Articles
- When can I trade and how quick will I receive my order?
- What is POLi Pay? How do I use it? And what if I don’t get the POLi 2FA code?
- How do I register & verify with BitPrime?
- How do I view my previous orders from BitPrime?
- How do I buy a coin that is not listed on the BitPrime site?
- Can I sell cryptocurrency through BitPrime?
- How do I place an order to buy or sell crypto through BitPrime?
- How do I check if my mobile number or email address is up-to-date?
- Verification 6 Articles
- FAQ's 20 Articles
- What are Transaction IDs and Confirmations?
- What countries does BitPrime operate in?
- How do I keep my BitPrime account secure?
- Can I change the personal information on my account?
- What is Two Factor Authentication (2FA)?
- Can you change my cryptocurrency for another cryptocurrency?
- Can I do a weekly/fortnightly/monthly automatic payments for a coin?
- Is that your best price?
- What are hard forks?
- How much will you buy my coin for?
- When can I trade and how quick will I receive my order?
- What does BitPrime do?
- Glossary of Cryptocurrency and Blockchain Terms
- Index of Cryptocurrency Regulation and Tax Reports
- Common Scams to Avoid & What to do if You think You have been Scammed
- Website Support 8 Articles
BitPrime OTC
16 Articles- Fiat Payments 3 Articles
- Account Management 5 Articles
- Getting Started 8 Articles
- What are the requirements to qualify for a BitPrime-OTC account?
- Why is my account registration and/or verification rejected?
- How long does it take to complete the institutional account verification process?
- What are the required documents for an institutional account verification?
- How do you register for a BitPrime-OTC account?
- How long does it take for a professional trader account to get verified?
- What are the required documents for a professional trader opening a personal account?
- What is BitPrime OTC?
Wallet Support
54 Articles- Atomic Wallet 1 Article
- Trust wallet 5 Articles
- General 10 Articles
- What is a cryptocurrency wallet?
- How to Check the Integrity of a Hardware Wallet
- What are ERC20 tokens and what wallets support them?
- Who is responsible for my wallet and my cryptocurrencies?
- What are contract addresses?
- Do you stock the Ledger Nano S?
- What is a wallet address?
- What are hardware wallets and why should I use one?
- Why does my wallet address keep changing?
- Which cryptocurrency wallet is best for me to use?
- Jaxx 13 Articles
- How do I add a security PIN?
- How do I backup my Jaxx wallet?
- [VIDEO] How do I setup Jaxx Liberty mobile wallet?
- How do I send Cryptocurrency using Jaxx?
- How do I update Jaxx? (Mac OS & Windows)
- [VIDEO] How do I setup Jaxx Liberty desktop wallet?
- How do I Setup Jaxx Liberty Wallet Chrome Extension?
- What coins can I store on Jaxx?
- I bought Ethereum but it’s not showing in my wallet?
- Incorrect balance showing in Jaxx
- Exodus 9 Articles
- How do I setup Exodus mobile wallet?
- How do I connect Trezor One to Exodus Wallet?
- How can I contact Exodus Support directly?
- [VIDEO] How do I setup Exodus wallet on my computer?
- Incorrect balance showing in Exodus
- How can I personalise my Exodus wallet?
- I bought Ethereum but it’s not showing in my wallet?
- What coins and tokens does Exodus support?
- How do I backup the Exodus wallet and set up a password?
- Toast 3 Articles
- MyEtherWallet (MeW) 4 Articles
- Ledger Nano S 9 Articles
- What Cardano (ADA) wallet should I use?
- Incorrect Balance Showing – Ledger Nano S
- How to Check the Integrity of a Hardware Wallet
- [VIDEO] How do I setup Ledger Nano S hardware wallet?
- Do you stock the Ledger Nano S?
- Does Ledger support my coin?
- I bought Ethereum but it’s not showing in my wallet?
- Incorrect balance showing – Ledger Nano S
- Where can I find my Ledger wallet address?
- Trezor 9 Articles
- What Cardano (ADA) wallet should I use?
- How do I setup Trezor One hardware wallet?
- How do I setup Trezor T hardware wallet?
- How to find wallet address on Trezor One and Trezor T
- How do I connect Trezor One to Exodus Wallet?
- How to Check the Integrity of a Hardware Wallet
- What coins and tokens does Trezor support?
- How do I open my Trezor wallet?
- I bought Ethereum but it’s not showing in my wallet?
Knowledge Base
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