How do I place an order to buy or sell crypto through BitPrime?
Reading Time: 4 minutes Placing an Order to Buy Cryptocurrency in New Zealand Through BitPrime (scroll down for selling) There are a few steps...
How do I buy a coin that is not listed on the BitPrime site?
Reading Time: < 1 minute Buying Unlisted Coins/Cryptocurrencies BitPrime has a large number of digital currency options (well over 100!) listed on the site for...
Can I sell cryptocurrency through BitPrime?
Reading Time: 3 minutes How to sell cryptocurrency through BitPrime Yes, you certainly can sell cryptocurrency through BitPrime! You need to have a verified account...
How do I view my previous buy orders from BitPrime?
Reading Time: 2 minutes View Your BitPrime Order History Please note: this only applies to Internet Banking payment methods and not BitPrime OTC ,...
What are BitPrime’s transaction limits and how do I increase them?
Reading Time: 3 minutes BitPrime’s Retail Trading Platform Transaction Limits Under the ” My Account” section, users see two figures, a daily transaction limit,...
Can I do a weekly/fortnightly/monthly automatic payments for a coin?
Reading Time: < 1 minute Can I set up an automatic payment? Unfortunately, we do not offer an automatic payment set-up at this stage. You...
Can I change the personal information on my BitPrime retail account?
Reading Time: < 1 minute Can I change/update my personal information? Yes of course. Please live chat or email us on hello@bitprime.co.nz if you require...
Is my mobile number and email address is up-to-date?
Reading Time: < 1 minute Checking your personal details are current To check if your mobile number or email address is up-to-date, please follow the...
How do I reset my password?
Reading Time: < 1 minute Resetting your BitPrime password If you have forgotten your password you can request to reset it from the login page...
What currencies can I pay/be paid in?
Reading Time: < 1 minute What currencies can I pay/be paid in? Currently, the only fiat currency we deal in for our Retail platform is...
FAQs and Troubleshooting for POLi Pay
Reading Time: 3 minutes Source: polipay.co.nz/faqs/ What is POLi? POLi allows you to make a payment for goods at your favourite online retailer, pay for...
Order turnaround time: When can I trade and how quick will I receive my order?
Reading Time: 2 minutes Place orders 24/7 with BitPrime You can trade through our website, 24/7/365. This includes placing both buy orders and sell...
How do I swap crypto to crypto?
Reading Time: < 1 minute How do you swap crypto to crypto? Have you checked out our “Swap” page yet? Here’s how to find it...