Why is my account declined?
Account declined Unfortunately, we are unable to tell you why your account has been declined as people could use this...
What if I don’t have a licence or a passport?
No licence or passport? We recommend getting an 18+ card which you can purchase for $50 at your local PostShop...
What if I have a PO BOX for my address?
If you have a PO BOX address for verification Under the AML/CFT act of 2009 a physical proof of address...
Can I come into your office to verify?
Can I verify in person? No sorry, verification can only be done online via this form. Please live chat or...
How do my transaction limits work?
Transaction Limits When you sign up to BitPrime everyone is given the same transaction limits of $10k per day and...