I can’t remember my password. How do I reset my password?
Reading Time: < 1 minute *PLEASE NOTE: The information in this article refers to the BitPrime OTC platform only. For help with BitPrime’s retail platform,...
How can I update my personal information?
Reading Time: < 1 minute If you would like to change your personal details in your BitPrime OTC account, please contact hello@bitprime.co.nz or click the...
How do I change my login email address?
Reading Time: < 1 minute If you would like to change your email address to your BitPrime OTC account, please contact hello@bitprime.co.nz or click the...
I am unable to login to my account, what should I do?
Reading Time: < 1 minute In case you are having difficulties logging in to your BitPrime OTC account, please contact hello@bitprime.co.nz or click the button...
How to delete my account with BitPrime OTC?
Reading Time: < 1 minute If you would like to delete your BitPrime OTC account, please contact hello@bitprime.co.nz or click the button in the lower...